Shipping Policy
Shipping Policy
Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
GoldenIntention is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
GoldenIntention is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:
We ship worldwide, except to North Korea, Russia, Belarus, and Ukraine. International shipping charges for your order will be calculated and displayed at checkout. Please note that international shipments may take longer to arrive and delivery times vary depending on the destination country.
Customs, Duties, and Taxes:
International orders may be subject to customs duties and taxes, which are imposed by the destination country. These charges are not included in the item price or shipping cost. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We recommend contacting your local customs office for more information on these charges.
Delivery Estimates:
International shipping typically takes between 4-21 business days, depending on the destination. Delivery delays can occasionally occur due to customs processing or other unforeseen circumstances.
Returns Policy:
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.